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Testimonials

Fabulous customer service. We go out of our way to ship all our companies products through the parcel room. We have a lot of international shipments and the people at the parcel room have been very helpful navigating the paper work to ship overseas.

Brett Austin, Spin Analytical

Great customer service! Very fast response time as well. I would highly recommend The Parcel Room for all your shipping and packaging needs.

Stephanie Hoosier

Our company has used the Parcel Room for the past 12 years and will continue to do so. Whether we ship LTL or overnight they are willing to assist. They will even accomodate last minute shipping to its destination the next day. Jeff and Charlie take care of our needs and we let them do what they specialize....Make our packages go away! Thanks for working with all of our employees locally and guests in town for our shipping needs!

Guest19822

I'm 100% pleased with the products and service I receive from Parcel Room. They are fast, efficient and professional to deal with. I require custom cut cardboard insert pads to protect the fragile documents, articles and building plans I mail throughout the world. With these thick, heavy duty pads, my items always reach their destination unharmed. Parcel Room is the one place I know I can rely on for all my packaging needs, I plan to do business with them for many years to come.

outofprintplans

Jeff and his crew at the Parcel Room have been doing all of our shipping for three years. From pottery to large pieces of furniture, their work has been great--we have received numerous calls from happy clients praising how well their pieces were packaged. Helpful, courteous, and professional all the way!

Peter

We have known and used Jeff for years to handle our antiques shipping. We have never had a problem, no matter how difficult the shipping task. We highly recommend Jeff and his staff.

rjgduck

Tremendously helpful and professional service. I ship very high end art and I always rely on the Parcel Room because I know the art will arrive safely and on time. I have received many compliments from recipients who say they've never seen such a great packing job.

Guest55945

Top notch in order fulfillment and shipping!

Integrated Color Corp

I'm 100% pleased with the products and service I receive from Parcel Room. They are fast, efficient and professional to deal with. I require custom cut cardboard insert pads to protect the fragile documents, articles and building plans I mail throughout the world. With these thick, heavy duty pads, my items always reach their destination unharmed. Parcel Room is the one place I know I can rely on for all my packaging needs, I plan to do business with them for many years to come.

CS

Our company has used the Parcel Room for the past 12 years and will continue to do so. Whether we ship LTL or overnight they are willing to assist. They will even accommodate last minute shipping to its destination the next day. Jeff and Charlie take care of our needs and we let them do what they specialize....Make our packages go away! Thanks for working with all of our employees locally and guests in town for our shipping needs!

Portsmouth, NH

Donald Demers has been a professional artist for more than 30 years and he has been a faithful client of Parcel Room for 25 years. “I've been treated like a VIP customer for my entire working relationship with the Parcel Room. The Parcel Room has always been a very good value for the service.” His work has been presented at prestigious galleries across the country and he depends on Parcel Room to deliver his artwork safely. “I've always received high praise from the recipients for the professional packing of my art. In fact, I humorously received an award from an exhibition in California for "The Best Packaged Painting" in the show!” Don recalls one instance when he needed to ship a painting to southern New England in a hurry. “…Jeff went out of his way to schedule his large truck to have the work taken to its destination outside of business hours.” Don praises Parcel Room, “The Parcel Room has been a great partner in my career.” It’s our pleasure doing business with you Don!For more information on Don Demer's beautiful artwork Visit his website

Donald Demers

Maine Antique Furniture is a family owned business which has been around for more than 40 years, selling refurbished antique furniture. For over a decade, they have come to Parcel Room for their global shipping needs. Why has Maine Antique Furniture been such a loyal customer to Parcel Room? John Julia, the owner, says of the customer service, "[The staff are] very, very friendly and knowledgeable and they pay very much attention to detail. The owner really goes the extra step to make sure all transactions are good transactions." And when asked if Parcel Room offers him any good deals, John says, "Yes, all the time."Thank you John and Maine Antique Furniture for your years of business. We look forward to helping you again soon!To learn more about Maine Antique Furniture and to purchase some exquisite pieces click here.

Maine Antique Furniture

Scott Prevost is the owner of Cowabunga Media, a company which prints graphics on banners, signs, decals and other products. He has relied on Parcel Room to construct custom size corrugated boxes for his clients’ products since 2007.When it comes to deals and pricing Scott says, “If I have a large quantity of custom sized boxes Jeff is always willing to sharpen his pencil and provide a discount.”He praises the staff at Parcel Room as, “Always responsive, prompt and eager to assist.” He recalls a day when he left a box of products in the parking lot. One of the Parcel Room staff stumbled across it and called him immediately. “That is outstanding customer service,” Scott says.Thanks Scott for your praise and we look forward to many more years of partnership!For more information on Cowabunga Media click here!

Scott Prevost

Parcel Room has been providing fulfillment services to ConVerdant Vehicles LLC for over a year. ConVerdant Vehicles LLC sells a product which allows people to use their hybrid cars as back-up generators; it’s very nifty. Randy Bryan, the owner of ConVerdant Vehicles has this to say about Parcel Room:“The Parcel Room was well recommended to me by a business associate over a year ago, and they have lived up to their billing. I needed a place to store inventory and ship individual sales to customers on demand. Parcel Room has been prompt, flexible and helpful. They have provided a great service at reasonable prices. They are good guys.”You’re a good guy too Randy and we’re so happy to be working with you!To learn more about ConVerdant Vehicles and their products, visit their webpage

ConVerdant Vehicles

Peter Eaton and Joan Brownstein are dealers of antique furniture and folk art, respectively. Peter has been buying and selling historical New England furniture from as far back as 1650 since 1970 from his shop in Newbury, MA. He shares the space with his wife, Joan, a painter who also buys and sells American folk art from the 18th and 19th centuries. Both husband and wife rely on the folks at Parcel Room to ship their precious pieces to customers. “We've used the Parcel Room for almost a decade, packaging and shipping everything from paintings to grandfather clocks. Jeff [Parcel Room’s owner] and Charlie [packaging expert] have been terrific-very personable and professional. With no exception, every response we've had from customers has been positive – [they are] particularly impressed with quality of packing. We'd recommend The Parcel Room to anyone.” Thanks for your praise and your business Peter and Joan!To peruse Peter's and Joan's antiques and art click here

Peter Eaton and Joan Brownstein

New Hampshire Public Television (NHPTV) is New Hampshire’s only statewide locally owned and operated television network. NHPTV offers commercial-free, locally focused and PBS TV programing, educational resources, and a high-tech public safety communications infrastructure. NHPTV also offers services beyond its broadcasts including educational and community initiatives.Parcel Room is happy to work with this organization as the official shipper for the NHPTV Spring and Holiday Auctions since 2000. According to Jennifer Proulx, a representative of the NHPTV auction, “Parcel Room is able to pack and ship roughly 500 items each year to high bidders all over New England and the US. Parcel Room comes to our Broadcast Center almost daily during our live events to pick up the items we have ready for shipping, as well as providing shipping quotes to our bidders.”Of the Parcel Room staff Proulx says, “The staff have always been very friendly and helpful, and our items are always professionally packaged. In the rare case an item was lost or damaged by the carrier, Parcel Room staff have always assisted the bidder in filing the insurance claim and followed the claim until it was resolved.” She also says that it is because of generous donations from Parcel Room that NHPTV is able to offer their bidders a discounted shipping cost for all items. In a final endorsement for Parcel Room Proulx praises, “The service is always outstanding.”We thank you for your continued patronage New Hampshire Public Television!Visit NHPTV’s website here.

New Hampshire Public Television (NHPTV)
 
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