(603) 431-4205
MON - FRI: 8:30 - 6pm
SAT: 10:00 - 3pm

With a mailbox at Parcel Room, you get a real street address, not a P.O. Box number. If you’re a business owner, having a real street address as your mailbox can provide you with a professional image for your business. Parcel Room also offers many additional services that the post office does not, such as package acceptance from all carriers, package notification via email and call in service, all aimed to save you valuable time.

Your mailing address will be the address of Parcel Room's location, with either PMB (private mailbox) or the pound symbol (#) designating your individual box. Instead of "Parcel Room" your name appears first. Example: Joe Smith, 1465 Woodbury Ave PMB XXX, Portsmouth, NH 03801

Mail received and scanned for Virtual mailboxes is stored in one of our "Small"-size boxes as part of the service. In the case of an overflow, the contents must be forwarded or shredded.

Click here for the application or stop by our location to discuss the steps to opening a mailbox. You will need to provide two valid forms of identification, one of which must include a photograph.

The mailbox service agreement is an agreement between Parcel Room and the box holder for the duration you receive mail at our location.

You can visit the store and sign up in person or click here for the online application. If you don't open in person you must have the documents notarized by a US Notary.

Three months is the minimum opening rental period; after the first three months you have the option to renew monthly.

Mail received and scanned for Virtual mailboxes is stored in one of our "Small"-size boxes as part of the service. In the case of an overflow, the contents must be forwarded or shredded. Mailboxes that overflow frequently will be subject to fees to cover the additional storage space used.

You can receive packages from any carrier with your mailbox agreement. FedEx, UPS, USPS, DHL and even freight carriers deliver to our location. In most cases we require additional fees for freight receiving.

Yes. We can hold your mail for you until you return from a long business trip or a relaxing vacation. We ask that you forward, shred, or pick up your mail on a regular basis; please let us know if you will be away.

All Virtual mailbox mail is scanned to a secure Dropbox accessible to you online at your convenience. However, you can call us to find out if you have mail. You can also email us at Shipping@ParcelRoom.com. Please note that per USPS rules we cannot release any information about individual pieces of mail.

Store business hours are Monday-Friday 8:30 til 6PM and Saturday 10AM til 3PM.

You can add the names of up to 5 individuals/businesses authorized to receive mail at your mailbox. Each recipient will need to provide two valid forms of identification in order to complete the mandatory PS Form 1583. It is $5.00 to add a new name to an existing mailbox.

Mail stored for a Virtual mailbox can only be picked up by the boxholder(s). A photo ID may be required when mail is picked up.

Yes. We offer U.S. Postal Service stamps and other mail services. There is a service fee added to postal services and stamps.

Yes. In addition to postage stamps, Parcel Room also offers domestic and international services including Priority Mail®, Express Mail®, Parcel Post®, First Class®, Delivery Confirmation™, Certified Mail, and Return Receipt. Surcharges are applied to all Postal Services.

Your mail can be stored for as long as you need it. Holding of mail is free for the first 30 days, and if you need storage for a longer period of time, you can do so for a small additional monthly fee.

We accept mail, UPS, FedEx, DHL and even freight shipments. Letter mail is scanned to a secure Virtual Dropbox. We will notify you each time we receive a package.

We open and scan all letter mail. For magazines and catalogs we scan the cover.

Our mail forwarding service ensures that you receive only the packages and letters you really want. You simply choose which items you want, where and when you want them sent, and we'll forward them on to you at any destination in the world! You can choose the service level of forwarding from First Class, Priority Mail, Priority Express, UPS, FedEx and DHL. The cost for forwarding is $1.00 plus our regular shipping rates for the service requested.

Anything addressed specifically to your name will be delivered and will count towards your account limit. We can not run the risk of mistakenly destroying any mail that is wanted.

All First class (and up) mail disposed of in our facility is securely and professionally shredded free-of-charge.

When adding an account for another person, they must fill out the US Postal 1583 form. If you will be receiving mail for an estate, please attach an executor’s letter as well.

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